Easy Cancellation and Returns
Canceling Your Service
Canceling your service is straightforward:
- Log in to My Account: Access your account on our website.
- Select Your Subscription: Navigate to the subscription you wish to cancel.
- Click “Cancel”: Follow the prompts to confirm cancellation.
Important Note: Your subscription will auto-renew unless you explicitly cancel it. Tracking service fees cannot be refunded or prorated after 30 days.
Returning Products
We aim to make product returns hassle-free:
- 30-Day Return Policy: You can return any product within 30 days of the order date, no questions asked.
- Condition of Returned Products: All returned hardware must be in good condition and include the original packaging. Products returned without the original packaging are subject to a 10% restocking fee.
- Refund Process: We will process your refund once we receive the returned device. Tracking service fees cannot be refunded or prorated after 30 days.
How to Start a Return:
- Submit a Support Ticket: Go to our Orders / Shipping support page and submit a ticket to initiate your return.
Need Help?
If you encounter any problems or have any questions, please contact us. We are here to assist you and resolve any issues you may have.
